Affinitas Corporation Named a Top 50 Teleservices Agency in
Customer Interaction Solutions Magazine’s 2011 Ranking
Omaha, NE, May 19, 2011 – Affinitas Corporation, an integrated marketing and customer contact solutions provider, has been named a Top 50 Teleservices Agency in Customer Interaction Solutions® magazine’s 26th Annual ranking. The ranking recognizes the top U.S. inbound and outbound contact center companies, as measured by the volume of minutes they have completed during the past year.
Affinitas was named the 18th largest U.S. inbound company, and the 21st largest U.S. outbound company.
“The editors of Customer Interaction Solutions have ranked Affinitas Corporation as a Top 50 Teleservices Agency for the second consecutive year. This ranking is truly the benchmark for choosing large-size, large-capacity agencies,” said Rich Tehrani, CEO of Technology Marketing Corporation and publisher of Customer Interaction Solutions magazine.
Jim Schinco, President and CEO of Affinitas Corporation added, “Affinitas is proud to have retained our Top 50 ranking. We pride ourselves on our ongoing commitment to execute top-quality programs with strong performance and superior customer service for our clients, and the Top 50 ranking is evidence that we’ve been successful and have experienced growth because of it.”
About Affinitas Corporation:
Affinitas was founded in 1993 and is an integrated marketing and customer contact solutions provider that helps client companies to acquire, retain, and cultivate customer relationships using contact center services, data and analytics, direct marketing services, and digital marketing. Affinitas is headquartered in Omaha, Nebraska, and operates contact center facilities in Lawrence, Kansas; Gilbert, Arizona; Lawton, Oklahoma; Harlingen, Texas; and Córdoba, Argentina. All facilities offer blended inbound and outbound operations, plus email management and live online chat. Affinitas also offers full multilingual support in English, Spanish, French, Italian, Portuguese, and German. For more information, please visit www.affinitas.net.
About Customer Interaction Solutions magazine:
Since 1982, Customer Interaction Solutions magazine has been the voice of the call/contact center, CRM and teleservices industries. Through a combination of cutting-edge original editorial, industry voices, in-depth lab reviews, and the recognition of innovative leaders in management and technology, CIS magazine continues to be the publication that holds the quality bar high for the industry. For more information, please visit www.cismag.com.