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Affinitas is a full-service integrated direct marketing and customer care solutions agency offering best-in-class contact center services, end-to-end marketing services in traditional direct response media and emerging new media, and multicultural marketing services. Since 1993, we’ve been partnering with clients to offer turnkey strategic marketing solutions across a broad range of channels and disciplines. Your company will benefit from our experience executing your program from start to finish.

Our clients range from small businesses to Fortune 500 companies over a wide variety of industries, including cable TV, telecom and wireless, broadband and Internet, location based services, financial services, energy, healthcare, insurance, publishing and packaged goods.

We offer the full spectrum of marketing services:

All these services are necessary for successful customer relationships. Affinitas has woven these separate, yet complementary, services into the most complete single source solution for your marketing needs.

Professional Associations and Recognitions

Winback is Not a Retention Strategy
More and more companies are coming to Affinitas seeking help with similar challenges:

 • “I’m losing customers       faster than I’m       adding them.”

 • “My churn rate is       nearly 100%.”

 • “I need a winback       solution – quick!"

Although Affinitas has built many successful winback solutions for a variety of companies serving multiple industries, even a successful winback approach may only be a band-aid on a wound that needs more serious attention.

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