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specialized solutions
specialized solutions: ARCSmart | Customer1st | Rewards | Off-The-Shelf | FieldForce
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Affinitas offers several proprietary services specially designed to address and solve specific marketing challenges facing businesses today. Clients using these services experience increases in response or decreases in churn that generate a rapid return on their investment:


ARCSmartARCSmart is a proprietary database management and reporting system that resides on a secure Affinitas server, pulling weekly data downloads from a direct link to a client billing system or customer database, drilling down through the data for intelligent research and reporting that is not normally available through existing client datasets. (more)


Customer 1stCustomer 1st is a disciplined, yet flexible, customer contact system that enables business managers to maintain targeted customer retention and cultivation at the forefront of marketing activities. Naturally occurring events during the customer lifecycle and changes in product usage are anticipated, and designed to trigger specific corresponding communications. (more)


FieldForceFieldForce from Affinitas is an integrated suite of services designed to enhance the arsenal of weapons available to representatives and specialists in the field, while simultaneously freeing up their time to focus on their most critical responsibility - meeting with prospects and closing sales. (more)


Off-The-ShelfFor all those times you wished you had a library of ready-made direct mail pieces, now you do! The Affinitas Creative Team creates monthly direct mail pieces for Acquisition, Upsell, Cross-sell, Winback and more so those last minute opportunities don't pass you by. (more)


Rewards ProgramShow your customers and employees how much you appreciate them with the Affinitas Rewards Program. Customer and employee retention is a major contributing factor to your bottom line. Our proprietary Rewards Program is a perfect way to tell your customers and employees, “Thank you.” (more)


...Like Predicting the Weather
It’s not uncommon for clients and potential clients to ask what can be expected for a response rate in an upcoming campaign. It’s also not uncommon for the answer to be “It depends.”

As with predicting the weather, the potential outcome of any marketing campaign is influenced by many variables, some of which cannot be controlled.

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