Gilbert, Arizona is approximately 25 miles southeast of Phoenix. Gilbert is recognized as the fourth fastest-growing municipality in the U.S., and provides Affinitas with a highly educated and motivated labor pool drawing from retired professionals and students attending Arizona State University.

The Gilbert facility offers complete bilingual Hispanic capability, fully staffed from the agent level to trainers, supervisors, and Quality Assurance personnel. This facility can also support French, Russian and several Asian languages with relatively short lead times